KPMG has issued a 2019 survey benchmarking tax disputes, linked for reference.
The report is divided into four sections:
- Tax audits and disputes-the changing environment
- Tax dispute management today
- Leveraging technology
- Tax dispute management of the future
Some observations in the report:
- Tax authorities are becoming more aggressive, with less appetite to settle
- Increased penalties
- Cooperative compliance is still the highest rated tool to resolve disputes
- More focus on international transactions
- More information sharing by tax administrations
- Dedicated resources in multinationals for dispute resolution, including global head of controversy
- Hiring talent with dispute management experience
- Internal process for handling audit disputes
- Dispute management budget > 10% of tax budget
- Tax dispute technology, apart from Excel, is still in its infancy
- New trends: Global head of controversy, dedicated budget/staff/technology, escalation/communication processes and a global tax audit software platform
As audits escalate, disputes will likewise increase. Accordingly, this issue warrants additional attention especially with respect to processes and talent.
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